What our Customers say...

Testimonials

Very courteous! They kept us informed of everything. Including lunch breaks!

— John D. in Hanover, MA

Thanks for answering all of my calls and questions and working with my schedule to get things done.

— Deborah W. in Marshfield , MA

The crew was knowledgeable, professional, and courteous throughout this job. They addressed all my questions and concerns. They cleaned up every night, overall I was very impressed and satisfied with the work performed.

— Susan V. in Pembroke, MA

Very happy with the results after a few other companies already came and I was disappointed with them.

— Judy D. in Braintree, MA

Everyone I dealt with was pleasant and helpful.

— Olga A. in Duxbury, MA

Thank you - you guys made a painful incident painless.

— E. Adamski in Duxbury, MA

Both guys came prepared. Very informative, good people. Awesome job.

— Nick L. in Marshfield, MA

I was AMAZED that they got out a rust stain on our beige carpet. This was the best carpet cleaning I've EVER had. Very thorough!

— Deborah L. in Braintree, MA

The team were excellent!

— Kristen S. in Pembroke, MA

All of the crew were awesome! Can't say enough of how excellent they were!

— Mariellen N. in Marshfield, MA

The two people who remediated the mold were extremely polite and showed professionalism in their work!

— Domenic P. in East Bridgewater, MA

SERVPRO reps were outstanding. They explained everything that needed to be done and were extremely courteous. When the work was completed they did a detailed cleaning of all areas.

— John C. in Marshfield, MA

Exceptional service with the highest standard of care and compassion for their clients and customers.

— Christine M. in Hanover, MA

All the crews that came were very professional and friendly. They were here the day before Thanksgiving when my grocery delivery came - they put my fridge and freezer items away! Something small, but so helpful and appreciated!

— Michelle C. in Hanover, MA

My wife is sometimes tough to please, and she was very happy with the team, the work, the professionalism, and the excellent customer services deployed.

— Nicholas in Norwell, MA

Judy and I would like to express our appreciation for the Puff Back cleaning at our house. Helen, Tyler and the entire SERVPRO Crew were fantastic and professional. Vin and Judy Boragine  

— Vin and Judy Boragine in Pembroke, MA

EXTREMELY IMPRESSED ON ALL LEVELS! I found Mr. Balcom and his team to be quite prompt and professional; they exceeded my expectations.

— Paul R. in West Dennis, MA

They were able to make a VERY difficult situation less stressful. I will recommend SERVPRO to all of my family and friends. They went above and beyond any service provider that I have hired in the past. Our adjuster had called requesting a site inspection, we were not able to meet him. SERVPRO made the extra effort to meet the adjuster on site to discuss the services. THANK YOU!

— Karen B. in Barnstable, MA

I called on a Sunday during a Pat's Game and did not expect anyone until Monday. The Crew arrived in 2 hours, on a Sunday! Very Good!!

— Paul K. in Marshfield, MA

It was a pleasure to do business with Tom and his crew!I would highly recommend them. The Crew were very neat and clean while at work in our home. 

— Deborah K. in Rockland, MA

Excellent. Polite. Maintained privacy and were respectful of the current household turmoil. I especially enjoyed my interactions with the crew. They were very helpful with a difficult situation. Attentive to my young Grandchildren's needs at a stressful time. Thank you!

— Pricilla M. in Pembroke, MA

Excellent. Polite. Maintained privacy and were respectful of the current household turmoil. I especially enjoyed my interactions with the crew. They were very helpful with a difficult situation. Attentive to my young Grandchildren's needs at a stressful time. Thank you!

— Pricilla M. in Pembroke, MA

EXCELLENT SERVICE! Wonderful people!! Your staff kept my home clean as a whistle as they worked. I could not have had a better team. Really excellent. Arrived on time.

Just Great!!!

— Lynn K. in Provincetown, MA

SERVPRO were very courteous to the family and did their job well. Thank you for all of the hard work!

— Kelly R. in Marshfield Hills, MA

I would use SERVPRO again. However, I hope I don't have to. In what was a horrible experience, their help, guidance and professionalism really meant a lot. 

— Gail T in Duxbury, MA

They [SERVPRO] were friendly, trustworthy, reliable and hard workers. Overall, my expectations were satisfied.

— Dilma G. in Hyannis, MA

Very kind and supportive. Hard workers that exceeded my expectations. I had a GREAT experience with SERVPRO. I really felt they cared about my situation and were looking out for my best interest. Without hesitation I would recommend SERVPRO!

— Debbie H. in Scituate, MA

Fantastic Group! Terrific job. I'll miss them!

— David P in Mashpee, MA

Quality work----plus (and very important) the workers noted a leak in the furnace room, a fine spray from the water tank circulation. No one else had noticed it and water kept mysteriously reappearing. We were losing ground. 

Very professional, confident; reassurance for us, especially with a post-surgery spouse.

— Cynthia F. in Orleans, MA

Very nice! Prompt. Extremely courteous. Good job! Thanks.

— Carolina S. in Brant Rock, MA

Thank you for helping us deal with a situation that was above our area of expertise! The staff did a good job of keeping us informed of EVERYTHING!

— Betsy in Scituate, MA

We couldn't have had better service. The men who came were great! They were very thorough with their service and I have my basement/laundry space back again! Many thanks to all!!!

— Lewis and Deborah Gammons in Middleboro, MA

I was so thankful for their prompt, courteous service! We were lucky they responded so quickly!

— Sue Speicher in North Attleboro, MA

The guys were very courteous and answered all questions. I was always kept up on what was being done. I really appreciated that they treated me home with care. 

— Nancy C. Adair in Plymouth, MA

Kudos to Chris and Scott for their unwavering positive attitude, willingness to go the extra mile and never ending professionalism! They actually made a horrific situation a pleasure.

— Michael Star DBA Secret Garden Inn in Provincetown, MA

I was VERY impressed. Keep up the good work!

— Louis Covlouros in Barnstable, MA

Alrick and Evan, fine young men. Hard workers. Special Kudos go to Steve-Outstanding, Hard Worker, Supportive, Helpful etc!!

— Susan Lapidus in Trauro, MA

Kudos to Chris and the very diligent, professional and hard working crew! Great job!

— Diane Kinnecome in Northbridge, MA

Could not say enough of how efficient and clean the left the areas worked on.

— Bessie Silva in Marshfield, MA

I was amazed at how quick the could respond!

— Larua Ceurvels in Plymouth, MA

On-site Team Leader (Scott) kept me well informed of service being provided- he was personable, courteous and professional. The Team did and excellent job. 

— Bobby G. Brown in Mashpee, MA

Service was prompt, professional, and courteous. Results are excellent! Thank you!

— Fred Drifmeyer in Centerville, MA

Can't say enough about the Crew [ Pat, John & Jake ] professional, polite, respectful and above all- The did what they said they would do. 

— Cheryl Gerrish in Hanover, MA

Everyone was polite, helpful, a job well done!

— Donald Beal in Randolph, MA

SERVPRO was perfect in every way. Polite, non intrusive. Foreman excellent! I would recommend highly!

— Ellin Meurer in Duxbury, MA

Thanks for the great job you guys did today - basement looks fantastic!

— Beverly Rivkind in Norwell, MA

SERVPRO of Marshfield/Rockland - Excellent job!! Definitely put them 1st on your list for water damages. Quality work, advice and execution in a timely non-stressful manner (in a totally stressed out environment). Great job John, Mark, Helen et al. Thank you so much!

— Betsey Borden in Duxbury, MA

Very knowledgable! Overall, I am satisfied with the service provided by the SERVPRO Franchise. 

— Lynn Wiese in Duxbury, MA