What our Customers say...


Very courteous! They kept us informed of everything. Including lunch breaks!

Thanks for answering all of my calls and questions and working with my schedule to get things done.

The crew was knowledgeable, professional, and courteous throughout this job. They addressed all my questions and concerns. They cleaned up every night, overall I was very impressed and satisfied with the work performed.

Very happy with the results after a few other companies already came and I was disappointed with them.

Everyone I dealt with was pleasant and helpful.

Thank you - you guys made a painful incident painless.

Both guys came prepared. Very informative, good people. Awesome job.

I was AMAZED that they got out a rust stain on our beige carpet. This was the best carpet cleaning I've EVER had. Very thorough!

The team were excellent!

All of the crew were awesome! Can't say enough of how excellent they were!

The two people who remediated the mold were extremely polite and showed professionalism in their work!

SERVPRO reps were outstanding. They explained everything that needed to be done and were extremely courteous. When the work was completed they did a detailed cleaning of all areas.

Exceptional service with the highest standard of care and compassion for their clients and customers.

All the crews that came were very professional and friendly. They were here the day before Thanksgiving when my grocery delivery came - they put my fridge and freezer items away! Something small, but so helpful and appreciated!

My wife is sometimes tough to please, and she was very happy with the team, the work, the professionalism, and the excellent customer services deployed.

Judy and I would like to express our appreciation for the Puff Back cleaning at our house. Helen, Tyler and the entire SERVPRO Crew were fantastic and professional. Vin and Judy Boragine  

EXTREMELY IMPRESSED ON ALL LEVELS! I found Mr. Balcom and his team to be quite prompt and professional; they exceeded my expectations.

They were able to make a VERY difficult situation less stressful. I will recommend SERVPRO to all of my family and friends. They went above and beyond any service provider that I have hired in the past. Our adjuster had called requesting a site inspection, we were not able to meet him. SERVPRO made the extra effort to meet the adjuster on site to discuss the services. THANK YOU!

I called on a Sunday during a Pat's Game and did not expect anyone until Monday. The Crew arrived in 2 hours, on a Sunday! Very Good!!

It was a pleasure to do business with Tom and his crew!I would highly recommend them. The Crew were very neat and clean while at work in our home. 

Excellent. Polite. Maintained privacy and were respectful of the current household turmoil. I especially enjoyed my interactions with the crew. They were very helpful with a difficult situation. Attentive to my young Grandchildren's needs at a stressful time. Thank you!

Excellent. Polite. Maintained privacy and were respectful of the current household turmoil. I especially enjoyed my interactions with the crew. They were very helpful with a difficult situation. Attentive to my young Grandchildren's needs at a stressful time. Thank you!

EXCELLENT SERVICE! Wonderful people!! Your staff kept my home clean as a whistle as they worked. I could not have had a better team. Really excellent. Arrived on time.

Just Great!!!

SERVPRO were very courteous to the family and did their job well. Thank you for all of the hard work!

I would use SERVPRO again. However, I hope I don't have to. In what was a horrible experience, their help, guidance and professionalism really meant a lot. 

They [SERVPRO] were friendly, trustworthy, reliable and hard workers. Overall, my expectations were satisfied.

Very kind and supportive. Hard workers that exceeded my expectations. I had a GREAT experience with SERVPRO. I really felt they cared about my situation and were looking out for my best interest. Without hesitation I would recommend SERVPRO!

Fantastic Group! Terrific job. I'll miss them!

Quality work----plus (and very important) the workers noted a leak in the furnace room, a fine spray from the water tank circulation. No one else had noticed it and water kept mysteriously reappearing. We were losing ground. 

Very professional, confident; reassurance for us, especially with a post-surgery spouse.

Very nice! Prompt. Extremely courteous. Good job! Thanks.

Thank you for helping us deal with a situation that was above our area of expertise! The staff did a good job of keeping us informed of EVERYTHING!

We couldn't have had better service. The men who came were great! They were very thorough with their service and I have my basement/laundry space back again! Many thanks to all!!!

I was so thankful for their prompt, courteous service! We were lucky they responded so quickly!

The guys were very courteous and answered all questions. I was always kept up on what was being done. I really appreciated that they treated me home with care. 

Kudos to Chris and Scott for their unwavering positive attitude, willingness to go the extra mile and never ending professionalism! They actually made a horrific situation a pleasure.

I was VERY impressed. Keep up the good work!

Alrick and Evan, fine young men. Hard workers. Special Kudos go to Steve-Outstanding, Hard Worker, Supportive, Helpful etc!!

Kudos to Chris and the very diligent, professional and hard working crew! Great job!

Could not say enough of how efficient and clean the left the areas worked on.

I was amazed at how quick the could respond!

On-site Team Leader (Scott) kept me well informed of service being provided- he was personable, courteous and professional. The Team did and excellent job. 

Service was prompt, professional, and courteous. Results are excellent! Thank you!

Can't say enough about the Crew [ Pat, John & Jake ] professional, polite, respectful and above all- The did what they said they would do. 

Everyone was polite, helpful, a job well done!

SERVPRO was perfect in every way. Polite, non intrusive. Foreman excellent! I would recommend highly!

Thanks for the great job you guys did today - basement looks fantastic!

SERVPRO of Marshfield/Rockland - Excellent job!! Definitely put them 1st on your list for water damages. Quality work, advice and execution in a timely non-stressful manner (in a totally stressed out environment). Great job John, Mark, Helen et al. Thank you so much!

Very knowledgable! Overall, I am satisfied with the service provided by the SERVPRO Franchise.